AN INTERVIEW WITH RICHARD SWANN- MANAGER OF THE MELTON MOWBRAY BRANCH
ROB: HI RICHIE HOW ARE YOU AND THE FAMILY MATE? BUSY?
RICHIE: YEAH, ALRIGHT MATE, THE WIFES OK AND THE KIDS ARE DOING FINE BUT GROWING UP TO FASY AS FOR WORK GETTING BUSY MATE
ROB: SO, APART FROM YOUR REGULAR SERVICE CONTRACTS, WHAT’S KEEPING SO BUSY?
RICHIE: WELL, SINCE THE WEATHERS WARMED UP, THE WASPS, ANTS, FLEAS, ETC HAVE PUT IN AN APPEARANCE. WE’VE HAD CALLS FROM PEOPLE WHO HAVE WASP NESTS IN THEIR ATTICS AND FOLKS WHO’S BBQ EVENING HAS BEEN SPOILT BY WASPS AND ANTS.
THE WORST CALL WE HAD WAS FROM AN OLDER LADY WHO HAD A WASP NEST IN HER GARAGE, IT WAS SO ACTIVE SHE COULDN’T GET IN TO HER CAR, SO PESTWISE TO THE RESCUE, AGAIN.
ROB: IS IT A PARTICULARLY BAD YEAR FOR WASPS AND BEES?
RICHIE: NOT REALLY. SOME YEARS THEY START EARLY, SAY JUNE/JULY AND GO RIGHT THROUGH TO OCTOBER. WE’VE EVEN TREATED WASP NESTS IN DECEMBER BUT USUALLY IT’S A SUMMER THING. I’VE NOTICED THAT THE EUROPEAN WASPS AND ASIAN HORNETS HAVE BEEN MORE PROLIFIC IN THE PAST COUPLE OF YEARS THOUGH AND MAKE SURE WE REPORT THEM TO THE RELEVANT PEOPLE
TO BE HONEST, IT’S JUST A CASE OF GETTING TO CUSTOMERS AS QUICK AS POSSIBLE AND SORTING THEIR PROBLEM OUT STRAIGHT AWAY, SOME PEOPLE HAVE A WASP NEST EVERY YEAR, THEY’RE JUST UNLUCKY I GUESS.
ROB: WHAT’S YOUR PLANS FOR THE FUTURE OF THE MELTON MOWBRAY OFFICE MATE?
HOW DO YOU PLAN TO HELP GROW THE BUSINESS?
RICHIE: WELL, WE HAVE A GOOD NAME IN BOTH THE NORTHAMPTONSHIRE & LEICESTERSHIRE AREA.PLUS AROUND HERE IN MELTON MOWBRAY, OAKHAM AND THE SURROUNDING VILLAGES WE ALSO GET A LOT OF REPEAT CUSTOMERS.
ON TOP OF THE “ONE OFF” CALL OUTS, WE OFFER A RODENT MONITORING PROGRAM FOR COMMERCIAL BUSINESSES & INDUSTRIAL PREMISES, STABLES, LARGE COUNTRY HOUSES AND THE LIKE, SO, TO ANSWER YOUR QUESTION, I’D LIKE TO GET MORE CONTRACT WORK.
I’M NOT SURE HOW MANY PEOPLE REALISE HOW COST EFFECTIVE OUR RODENT MONITORING SERVICE IS.
OUR REGULAR RODENT MONITORING VISITS ENSURES THAT THE RATS AND MICE DON’T GET TO LARGE UNMANAGEABLE PROPORTIONS AND IT WORKS OUT A LOT CHEAPER THAN HAVING TO CALL OUT A PEST CONTROL COMPANY TO DEAL WITH AN INFESTATION.
ROB: KEEP UP THE GOOD WORK MATE, I’LL LET YOU GET BACK TO IT.
WHAT’S YOU’RE NEXT JOB TODAY?
RICHIE: BOTH ME AND CARL, MY RIGHTHAND MAN PLUS A VALUABLE MEMBER OF PESTWISE, ARE INSTALLING AT A NEW CUSTOMER PREMISES BAIT STATIONS AND INSECT MONITORS. THEN I NEED TO SET ABOUT DELIVERING ALL THE RELEVANT DOCUMENTS OUR CLIENT REQUIRES FOR HEALTH & SAFETY REASONS, INCLUDING RISK AND COSHH ASSESSMENTS, ENVIRONMENTAL ASSESSMENT, INSURANCE AND TRADE ASSOCIATION CERTIFICATES, DATA SHEETS AND THE LIKE.
SO THAT WILL KEEP US BUSY FOR THE MORNING THEN I GUESS WE WILL STOP FOR A COFFEE !!
IT’S BEEN GOOD TO SEE YOU ROB. ONCE I GET DONE TODAY I SHOULD BE ABLE TO ENJOY A FAMILY BBQ NOW THE GOOD WEATHER HAS ARRIVED – WASP FREE OF COURSE.
ROBS NOTES:
RICHARD HAS DONE A FANTASTIC JOB OF SETTING UP PESTWISE PEST CONTROL IN AND AROUND MELTON MOWBRAY AREA WITH THE INVALUABLE HELP OF CARL, THEY LOOK AFTER MANY SMALL & MEDIUM SIZE BUSINESS PREMISES AND HAVE ACQUIRED QUITE A FEW OF LARGER SITES OVER THE PAST TWELVE MONTHS. ALSO WE HAVE FEW CROSSOVER JOBS FOR A FEW COMPANIES THAT HAVE BUSINESSES IN BOTH COUNTIES
TOGETHER THEY ARE A BRILLIANT TEAM AND HAVE ESTABLISHED PESTWISE AS A RELIABLE AND COST EFFECTIVE SOLUTION TO SOLVING PEST PROBLEMS IN AROUND THE MELTON MOWBRAY/OAKHAM AREA. VERY WELL DONE LADS.
HAVE A COFFEE ON ME